MAILS AND PROJECT
ARROW
1. Mail in
deposit – check the remarks given by Postman on deposit mail, arrange delivery
of mail by contacting the addressees over phone, if possible.
2. Check
whether mail has been date stamped before delivery?
3. Check the
quantity of stamping and take appropriate action to improve the quality of
stamping.
4. Check
whether opening of mail bags is done properly. Check whether unpaid, missent
and deliverable mails are segregated properly.
5. Check %
of RTS mail. Check % of missent mail and take action to improve the % of RTS
and missent. Check that RFD targets are being achieved by the SO (in case of
project arrow office)
6. Check the
returns from Postman and satisfy yourself that Postman has taken all efforts to
deliver the mail.
7. Check
whether “Unpaid Taxation Register”, “Bag Opening Register” are maintained
properly.
8. Check
whether Due Mail and Sorting List is on records and whether it requires any
changes?
ACCOUNTS
9. Check
whether Memo of Authorized balances is on records and does it require any changes?
If so review and get it reissued.
10. Check whether SO is having stock of Postage stamps and
stationery as authorized in Consolidated Memo of Authorized Balances?
11. Check whether SO is supplying the stamps and stationery to
BOs as per Memo of Authorized Balances and whether any BO is having the stock
of stamps less than the authorization. If so, get the supply made by SO
immediately.
12. Check
whether stock of IPOs is being replenished by the HO as per Memo of IPOs sold.
Check whether SO is having stock of IPOs as per authorization.
SAVINGS BANK AND CBS
13. Check whether signature scanning is completed.
14. Check whether stock of NSCs is available at SO as per
authorization and SO is having sufficient stock of NSCs of small denominations.
15. Check whether staff on the counter is aware about the
target of SO and he/she is making all efforts for opening of new accounts
against closed one and issue of certificates against discharged one.
16. Check whether the stock of Passbooks is available with SO
commensurate with target allotted to SO.
17. Check what is the ratio for closure to open accounts of the
SO. Try to improve the ratio by opening of 4 accounts against each closed
account.
18. Check the Minus Balance cases status and take appropriate
action.
19. Check the SBCO objection status and take appropriate
action.
20. Check the status for data migration from SO to HO.
OTHER POINTS
21. Check the position of targets and achievements of SO for
various types of targets.
22. Check whether drill cloth of the stamp pads has been
changed and quality of stamping is good.
23. Check whether the current and old record has been kept
properly and neatly.
24. Check whether the deposit mail is kept in custody properly.
25. Check the general cleanliness of the SO to see that the SO
is in presentable condition.
TECHNOLOGY
26. Check whether the SPM and the staff working on computers is
having the knowledge about departmental software.
27. All modules are being used by the SO and proper manner.
28. All communications are being done by the SO properly and
timely.
29. Whether the stock of items shown in
system and actual stock held by the SO are matching. If not, get it rectified.
30. Check whether all PCs and printers are working properly.
