Visit of GS and President at Directorate

Shri. Manjunath Hubli CHQ President, Shri. Rajiv Kumar GS, Shri. Praveen Prasson Treasurer, Shri. P Ajit  vice President and Shri Vikas Sharma AGS, Shri Permanand OGS met with Secretary Posts, Members Posts, DDGs and Director level officers in Directorate and discussed on all pending issues 
and submitted resolutions also.

Happy Shivaji Maharaj Jayanti to All Members and Viewers

Shivaji Jayanti is the birth anniversary of great Maratha ruler Chhatrapati Shivaji Maharaj. Shivaji Jayanti is celebrated every year on February 19 with much pomp and fervor in the entire state of Maharashtra. Shivaji Maharaj was born on February 19, 1630, in Shivneri Fort. Shivaji Jayanti is celebrated on a grand scale in the state of Maharashtra. Shivaji Maharaj is considered as the greatest Maratha ruler who carved an enclave from the declining Adilshahi sultanate of Bijapur that became the start of the Maratha Empire. At the young age of 16, Shivaji Maharaj seized the Toma fort and by the age of 17 had seized the Raigad and Kondana forts. Shivaji Maharaj as he is popularly known was named Shivaji Bhonsle and was a member of the Bhonsle Maratha clan.
Shivaji Maharaj is known for his military and civil administration. He was named after the local Goddess Shivai to whom his mother Jijabai prayed for a son. Shivaji’s father Shahaji Bhonsle was the chief of the Bijapur kingdom. Shivaji Maharaj was the creator of the Maratha kingdom and he was instrumental in uniting the Maratha chiefs of Maval, Konkan, and Desh regions. Chhatrapati Shivaji Maharaj is not only a hero for the people of Maharashtra but also for the rest of India as his military prowess and guerilla tactics of warfare are considered of great importance in the Indian history.
On the occasion of Shivaji Jayanti, several processions are taken out and people dress up like Shivaji and his associates. Shivaji Jayanti is an official statewide holiday in Maharashtra. Shivaji Jayanti is also celebrated in Goa and Karnataka. There are processions and dramas enacted on the life of Chhatrapati Shivaji Maharaj and speeches made on Shivaji Jayanti by prominent government officials on this day.

Counting of Induction training period for grant of financial upgradation under TBOP/BCR

Verification of online applications submitted by DOP employees for the selection to IPPB

Quick Tips for accounts verification at the end of the day - CSI

In CSI offices, accounting is centralized at transaction level. Hence there is no requirement of consolidation of accounts at sub office and head office level. Classification according to account codes is done automatically at the point of transaction, in respect of all POS and DPMS transactions. However, in respect of other financial transactions like Finacle, Mccamish, WUIMT, MMTS etc, there is a need to do voucher posting currently. Once integration is completed (which is expected to be done on completion of country-wide rollout of CSI), there would be no requirement of voucher posting.

The actions needed to ensure correct accounting in CSI offices are outlined below:
  • Tallying of system balance with physical balance:At the start of business day, view ZFBL3N and check the correctness of the ‘DOP Cash’Opening Balance with that of physical balance. At the end of business day, the closing cash balance of ZFBL3N should be tallied with that of Physical balance. Any difference can be due to the missing voucher postings of financial transactions like PLI/RPLI, WMTS, MMTS, etc. Any pendency in voucher postings of Finacle transactions does not affect the DOP cash unless, they are wrongly posted in reference to DOP Cash.
  • Accounting of transactions: All POS transactions have to be accounted through ‘POS Back Office Cash’ as obtained from Treasurer/DOP cash. Voucher posting relating to Finacle transactions (DPBS) done through POS has also to be with reference to ‘POS Back Office Cash’only. DOP cash GL is not to be used for this purpose. If DOP Cash GL is used, it will inflate the cash balance of treasurer and resultantly the closing DOP cash balance and physical cash balance will differ.
  • Allocation of cash to counters: The allocation of cash to POS counter must be invariably done through POS Back Office module.In no case, cash which was not routed through the process be used in the POS counter.
  • Verification of closing cash: Ensure correctness of Closing cash (DOP Cash) as in ZFR_DAY report of previous day with the opening DOP cash as in ZFBL3N report. Differences can be verified with the subtotals of each G/L by the FAGLL03 report with respective Posting Key of the day with that of ZFR_DAY_NEW.If the cash transfer is done through voucher posting, those figures will not reflect in ZFR_DAY_NEW, resulting in difference with ZFBL3N balance.
  • Use of appropriate posting key: While posting any transactions in SAP, use appropriate posting key for Debit or Credit. In general, when department receives cash, DOP cash / POS cash GL as the case is debited (use Posting Key 40) and respective receipt GL is credited (use Posting Key 50). When department pays cash, DOP cash / POS cash as the case credited (Use Posting Key 50) and payment account head is debited (Use Posting Key 40).
  • Posting of PLI/ RPLI transactions: The transactions relating to PLI/RPLI done through POS, need to be posted at the end of the day by using DOP cash GL as debit or credit as the case may be [till issuesin POS/McCamish are settled]. Voucher postings of Finacle transactions and McCamish should be done with reference to the swift report figures generated from POS module.
  • Cash transfer to other offices: Cash transfer to other offices should invariably be done through workflow only and not by voucher postings. Cash received through workflow should be acknowledged by the receiver office on receipt of Cash,failing which DOP Cash of the receiver office will not be debited, i.e, balance will not be raised. Instances were noticed where cash receipt was posted manually and resultantly Cash in transit of the sender office is outstanding.Any lapse in these procedures will lead to different closing balances in ZFR_DAY and ZFBL3N.
  • Functioning of DPMS: Every event of malfunctioning in DPMS is to be brought to the notice of TCS by raising tickets appropriately. When DPMS is down, voucher posting has to be done in respect of disbursements of Money orders, undelivered MO, receipts of COD and VPP. APM (Mails)/SPM should ensure that the MO postman issue is settled on a day to day basis. This can be verified through FAGLL03 with GL code 4200020009 of the respective profit centers. Please ensure that sum of MO postman issue is also zero at the end of the day.
  • Checking for pendency: The sum of POS CASH GL 4867100011 should be zero at the end of the day. Any outstanding balances indicate pendency of voucher posting of Finacle transactions held in POS that day. The pending balances can be identified from the swift report from POS. Voucher postings for Finacle transactions should be invariably done with reference to POS CASH GL only. Rarely, there can be cases where invoices raised for walk- in customers in POS but billing not occurred in SAP, resulting in outstanding POS balances. This can be verified through FAGLL03, where invoice and billing documents can be linked with the code available in the text column.
  • VPMO booking: While booking the VPMO and crediting VP clearing accounts, the appropriate check box for VPP should be clicked to enable proper accounting and clearance of their respective documents. The proper procedure for clearing COD receipts and its remittances to the sender may be followed through CSI only.
  • Third party transactions: Third party transactions like WUIMT etc, which are not integrated with and not functioning in CSI POS, be done with DOP cash and voucher posting be done with reference to the Hand to Hand book of receipts and payments as tallied by the respective PA.
  • Verification of Voucher posting: Once the Voucher posting is completed for the day, it may be cross-verified with the shift report figures as generated in POS for that particular day. Any variation be reconciled immediately and posted.
  • Remittances: While making cash remittances between HO and SO, the prescribed workflow should invariably be followed. In case of Remittances from SO to BO and BO to SO, when Workflow is not functioning, direct posting with single DOP GL be avoided. In such cases also SAP GL of cash in transit should be used.
  • Certification of voucher posting: The entire voucher posting be supported by a voucher, which should be signed and approved by the PM/ SPM. In case of voucher posting relating to Finacle and PLI/RPLI, the signed copy of Excel sheet be used as voucher and Document number be mentioned therein.
  • Traceability of payments/ receipts: Every payment /receipts should invariably support by voucher/List and the Document number in which it is posted be mentioned in the Voucher.
  • Cheque clearance: The Clearance of Inward and outward cheques received for various transactions are processed through FSI and the GL of POR Chennai be used for the cheques got realized through Chennai Grid. Separate procedure issued by PAO Bangalore be invariably followed.
  • Accounting of BO transactions: As all the BOs are under Non CSI as BOs are not computerized, the transactions posting thereon be checked by taking ZFR_Day report for the Branch Office and its data be checked with the Hard copy of respective BO daily Account. No activity be kept backlog and the day’s work be completed and tallied on the day itself.
  • Verification of one-time customer GL: For any Transactions in POS, an invoice is generated with one time customer GL for walk in customer and it should be ensured that it will be zero at the end of the day. Cross check with reference to FAGLL03. Any variations should be reported with raising tickets.
  • Use of correct document type: While doing voucher posting, correct document type of CSI be used.
  • Posting of Bank Scrolls: The Drawings from Bank clearing account and remittance to bank Clearing GLs should be cleared on posting of entries on receipt of Bank Scrolls.
  • Care in selecting proper field in POS transaction: Proper care may be taken while feeding appropriate fields while making POS transactions, especially while scanning bar codes. There have been instances of barcode being fetched in Amount field wrongly. Even after reversal entry, the account shows distorted figures. Hence avoid such instances.
  • Records: Every office must take a print of the day’s account which is to be signed by Head of the office. All vouchers/lists etc be sent to HPO duly noted with document number. HPO will send such vouchers and lists along with its records to PAO Bangalore.
  • General Check at HPO: The HPO shall check the SO/BO accounts by accessing the data online. No need for taking print outs for rendering accounts to HPO by SPOs. The Postmaster concerned shall have to nominate such employees and role be authorized. It is the duty of the Postmaster to ensure check on day to day basis and raise such objections deemed fit and also raise tickets with TCS. The Divisional Head may obtain revised MDW consequent on CSI Roll out and examine and approve accordingly 

Rs 1,374 crore vanished in 3 days! LIC takes biggest hit in PNB’s free fall

Rs 1,374 crore vanished in 3 days! LIC takes biggest hit in PNB’s free fall
A steep 40 per cent drop in the Punjab National Bank's stock in the last three days weighed heavy on its largest shareholder, Life Insurance Corporation of India (LIC). 
LIC suffered a notional loss of as much as Rs 1,374 crore in the last three sessions since February 14. 
LIC, the biggest 'public shareholder' in PNB, holds 13.93 per cent stake in the bank, followed by HDFC Trustee Company Limited (4.2% stake) and Lazard Emerging Markets Equity Portfolio (2.2 per cent stake), data available with BSE for the quarter ended December 31, 2017 showed. 
The state-run insurer has been hiking its stake in PNB for the last few years. Since 2011, LIC's stake in PNB has gone up from 8 per cent to 14 per cent. 
LIC's stake in the bank is worth Rs 4089.76 crore today, compared with Rs 5463.72 on February 14.
Meanwhile, the market capitalisation of PNB eroded about Rs 10,000 crore from Rs 39,209 crore as on February 12 to Rs 29,400-odd  crore today. The market value that PNB lost nearly equals the financial fraud PNB detected earlier this week at its Mumbai branch.
To explain the fraud in brief, PNB’s officials had issued unauthorised Letter of Undertaking (LoUs) in favour of three companies, run by billionaire Nirav Modi namely Solar Exports, Steller Diamonds and Diamond R Us for availing buyers’ credit. 
PNB employees misused the SWIFT network to transmit messages to other banks bypassing the core banking system (CBS), and duping the management about the same. 
On these LoUs, overseas branches of Allahabad Bank, Axis Bank, etc, credited PNB’s Nostro account, from where funds were moved to certain overseas parties. Axis Bank on Thursday clarified, saying it had sold all its LoUs before the issue surfaced and there is no financial implication relating to this case. 

Allocation of Postal Circle for appointment as Postal Assistant /Sorting Assistant on the basis of (CHSLE)Combined Higher Secondary Level Examination, 2015 conducted by Staff Selection Commission : Department of Posts.

Allocation of Postal Circle for appointment as Postal Assistant /Sorting Assistant on the basis of (CHSLE)Combined Higher Secondary Level Examination, 2015 conducted by Staff Selection Commission : Department of Posts.

SSC Exam Calendar / Time Table 2018 (SSC CGL 2018, SSC CHSL 2018 Exam Dates)

The Staff Selection Commission has published the Annual Calendar of Examinations to be conducted by SSC during the year 2018-19 (up to March 2019). This calendar gives the official schedule of the exams conducted by the Staff Selection Commission (SSC) in the year 2018. According to this new schedule, SSC CGL 2018 will be held from 25th July 2018 to 20th August 2018. The official notification of the same will be released on 21st April 2018. The SSC Stenographer Grade 'C' & 'D' Exam 2018 will be held during 4th September 2018 to 8th September 2018. The official notification will be released on 7th July 2018.

The SSC Multi Tasking Staff Exam 2018 will be held during the month of December 2018 to January 2019 and the official notification will be out on 4th August 2018.

The notification of SSC Combined Higher Secondary Exam (SSC CHSL) 2018 will be released on 3rd November 2018 and the exam dates will be notified later.

Calendar: Click Here

Staff Selection Commission (SSC) has published that there is a typing mistake in exam dates of SSC CHSL 2017 in SSC Exam Calendar. Earlier, in the 'Annual Calendar of SSC Exams 2018-19' released on the 1st February 2018, the organization has stated that the SSC CHSL Exam 2017 will be held during 4th April 2018 to 26th April 2018. But in a recently released notice the SSC corrected the dates of SSC CHSL 2107 as 4th March 2018 to 26th March 2018 (as given in the Notice of Examination). Check complete details below.

Notice: Click Here

RRB Centralized Employment Recruitment for 26502 Assistant Loco Pilot & Technicians Posts 2018

Railway Recruitment Board (RRB) has published Advertisement for below mentioned Posts 2018. Other details like age limit, educational qualification, selection process, application fee and how to apply are given below.

Centralized Employment Notice (CEN) No.: 01/2018

  • Assistant Loco Pilot (ALP): 17673 Posts
  • Technician Categories: 8829 Posts

Total No. of Posts: 26502 Posts

Educational Qualification: Candidates should have the Educational/Technical qualifications indicated for notified posts in the CEN from recognized Institute/University as on the closing date for submission of the ONLINE application. Annexure-A may be referred for the prescribed qualification against each of the posts. Those awaiting results of the final examination of the prescribed educational/technical qualification SHOULD NOT apply.
Diploma/Degree in Engineering will not be accepted in lieu of course completed Act Apprenticeship / ITI for the post of Technicians unless otherwise specified. Graduate Act Apprentice will not be
accepted in lieu of Course Completed Act Apprenticeship (CCAA).

Age (as on 01.07.2018): 18 – 28 Years

Scale of pay: Level 02 of 7th CPC Pay Matrix with initial pay of `19900/- plus other allowances as admissible.

Application Fees: 
  • For all candidates except the fee concession categories mentioned below at Sl No 2 Rs. 500/-
  • For Candidates belonging to SC / ST / Ex-Serviceman / PWDs / Female / Transgender / Minorities / Economically backward class. Rs. 250/-*

*This fee of  Rs. 250 shall be refunded duly deducting bank charges as applicable, on appearing in First Stage CBT.

Mode of Payment: 
  • ONLINE fee payment through internet banking or debit/credit cards up to 05.03.2018 till 22.00 HRS
  • OFFLINE fee payment through
    • (I) SBI Bank Branch for Challan Payment mode closes on 05.03.2018 at 13.00 Hrs in any branch of SBI.
    • (II) Post Office Challan Payment mode closes on 03.03.2018 at 13.00 Hrs in any branch of computerized Post Office. 
  • All applicable service charges shall be borne by the candidate. If the fee is paid through offline mode viz (b) I & II above, the receipt should be preserved. The same should be produced on demand at the time of DV.

Selection Process: Only single online application (common to all the notified posts- ALP & Technicians) has to be submitted by the candidate through the link provided on the official website of RRBs. The entire recruitment process shall involve, First stage CBT, Second stage CBT, Computer Based Aptitude Test and Document Verification as applicable. The date, time and venue for all the activities viz First stage CBT, Second stage CBT, Computer Based AT and DV or any other additional activity as applicable shall be fixed by the RRBs and shall be intimated to the eligible
candidates in due course. Request for postponement of any of the above activity or for a change of venue, date and shift will not be entertained under any circumstances.

How to Apply: Interested Candidates may Apply Online Through official Website.

AdvertisementClick Here

Apply Online: Click Here

Important Dates:

  • Last Date to Apply Online: 05-03-2018
  • Last Date to Pay Fees Online (Net Banking / Credit Card / Debit Card ): 05-03-2018 
  • Last Date to Pay Fees Offline through SBI Bank Challan: 05-03-2018
  • Last Date to Pay Fees Offline through Post Office Challan: 03-03-2018
  • First stage Computer Based Test (CBT): Tentatively scheduled during April and May, 2018.

RList Plus 1.1 for Bulk Customer

RList Plus 1.1 release dated  28.01.2018 for bulk customers, to make data entry of prepaid RLs/RLADs and generate XLS file for CSI POS application.
What's new?:
Data entry for Acknowledgment Due RLs can also be made.
Total amount shown in Report.
List will be generated with Ref No prefix to the file.
Option to change the Logo. 
Modified GUI.

Source :

RPLI - Gram Santosh (EA) Pamphlet for 100000 Sum Assured

RPLI - Gram Santosh (EA) Pamphlet for 100000 Sum Assured

Download PDF

Central Government plans to abolish posts vacant for 5 years

Central Government plans to abolish posts vacant for 5 years
The government is planning to abolish all posts which have been vacant for more than five years, and has directed all ministries and department to submit a comprehensive report on the matter.

In an office memorandum, the Finance Ministry said it had asked all ministries and departments to submit an action-taken report regarding abolition of posts vacant for more than five years.

Some departments and ministries have responded but some, instead of providing a comprehensive report, have submitted the requisite information in piecemeal manner, it said.

Therefore, financial advisors and joint secretaries (administration) of all ministries/ departments are requested to identify the posts which are vacant for more than five years and submit a comprehensive report on abolition of such posts in main ministry and their respective subordinate organisations at the earliest, the office memorandum, dated January 16, 2018, said.

Following this, the Ministry of Home Affairs has directed all its additional secretaries, joint secretaries, chiefs of paramilitary forces and other attached organisations to submit comprehensive reports, a home ministry official told PTI.

According to a preliminary estimate, there are several thousand central government posts which are lying vacant for five or more years, the official said.


SBCO Objection Tool


This Objection software name as FIN OM REGISTER it is very useful 

1.       This tool generate MAP, COP, Credit Certificate and miscellaneous  printed format
2.       We can use single with multiple systems.
3.       OM statistic reports.
4.       OM Positions
5.       OM’s Generate Office wise, Sub Division wise.
6.        Search OM.
7. If OM settled by mistakenly Revival OM option available.

Developed by
Shri.  Vasi Surendra, PA/SBCO, Puttur HPO-574201, Karnataka

Superannuation Retirement

Shri S B Hoshing, SSPOs, Pune City West Dn., Pune Region is retiring from Government Service on superannuation on 31.01.2018.

This Association Wishes him a very Happy and Healthy Retired Life 

How to apply leave in CSI Post Office?

How to apply leave in CSI Post Office?

Leave is essential to all postal department employees in their career. The CCS conduct rule says “LEAVE IS NOT A RIGHT IT’S A PRIVILEGE”. So our department employees take fewer leaves compared to other departments.

After introducing CSI, employees can apply any kind of leave through the system itself. This technology helps us save paper - “SAVE PAPER SAVE TREES”.
Let’s see how to apply for leave on a CSI system?
In SAP, go to DOP Main Screen or type the T-code zdop_main. The below window will be shown up.

Click on Employee Portal. It will redirect to next page as shown below.

Enter the User ID and Password. Click on Log-on to enter into the page. It has some of the icons at the top of the window like Employee Self Service, Franking, LSS etc. Refer to the screenshot below.

Click on the Employee Self Service icon. You will get some options like,


Leave management – For Leaves.

Employee Payment – For loans, Salary Statements etc.

Recruitment – Departmental calendar, Vacancy etc

Personal information – Nominee details, Mutual Transfer, HR query, Asset declaration, My Service book etc.

Here click on Leave Management. You will see the below screen.

Here, you have the list like, Apply for leave, leave overview, Public Holidays and Restricted Holidays etc.

Go to Apply Leave. The below window will show up.

In this page, you have options like, Calendar, Team Calendar, View Leave, Leave Request.

In calendar - all holidays, non-working days, absent days can be identified in different colors.

In Team calendar - shows the same details but it includes all staffs details of an office.

In Leave balance - you can see the balance of all kind of leaves until today.

I’m going to take one example of Casual leave on 6.11.2017.

Type the following details.
Type of leave Casual
Start date From date
End date To date
No. of days 1 or more
Reason Enter the reason for leave.
Address Personal address.(For Half pay leave you have the provision to attach medical certificate.)

If you want to take the permission to leave the Head Quarters then click on the checkbox.

Once you enter all the details, click on Send button.

If it is CL/RH, a message will go to PM/SPM of the same office for approval or else it will go to Divisional Office for approval.

You can check whether the applied leave gets approved or rejected by clicking Leave Request as shown below.

You can also check the balance by clicking View Leave Balance menu as shown below.

This is how you can apply leave in CSI.

Some questions with their solution related to CSI

Budget2018 – Idea Worth Rs 25,000 Crore: Tax The Rich Farmer

When the government is hard-pressed to raise income-tax collection by bringing more people in the tax net and discouraging tax evasion, one area where it can reap a quick dividend is agricultural income.
And that too without burdening the small and marginal farmers. All farmers are not poor. Agriculture hides a diversity of land-holding and income. According to the National Sample Survey, 70% of agricultural households in India have marginal holdings (under 1 hectare), and only 0.4% hold over 10 hectares.
The proportion of agricultural households holding 4-10 hectares of land is 3.7%. By taxing the incomes of the top 4.1% of agricultural households, at an average of 30%, as much as Rs 25,000 crore could be collected as agricultural tax, according to Rajul Awasthi, Global Tax Team Lead at the World Bank.
Last year, Chief Economic Advisor Arvind Subramanian too made a case for taxing the rich farmers. “Why is it that it is very difficult to make a distinction between a poor farmer and a rich farmer-…When you say farmer, people think that you are going after the poor farmer. So what is it about political discourse that does not allow these distinctions to be made. Why can’t we say, rich regardless of where they get their income, should be taxed,” said Subramanian.
Niti Aayog, the government’s thinktank, too proposed a tax on agricultural income in its draft three-year action plan last year. Farm income could be assessed for tax as a three-year average, at a press briefing on Tuesday, making a case for widening the taxpayer base, it said.
Niti Aayog member Bibek Debroy too had said that agricultural income should be taxed at the same threshold as personal income.
However, Finance Minister Jaitley had denied that any plan was in the offing to tax agricultural income. He tweeted: “I categorically state that the Central Government has no plan to impose any tax on agriculture income. As per the Constitutional Allocation of Powers, the Central Govt has no jurisdiction to impose tax on agricultural income.”
But Subramanian had said nothing could prevent state governments from taxing agriculture income. “The constitutional restriction is on central government taxing agriculture income. There too, one could make a case that this is a choice open to 29 state governments and if there are willing takers,” he said, adding there was a need to make a clear distinction between poor and rich farmer.
However, the government has already taken note of agricultural income of non-agriculturists being used as a way to evade tax. In December 2016, then state finance minister Santosh Gangwar had revealed in Parliament that the government was verifying if taxpayers who reported farm income of over Rs 1 crore in nine years to March 2016 were genuine.
Income tax department has found an effective way to find out such tax evaders. The department accesses satellite imagery from Indian Space Research Organisation (ISRO) of the piece of land for specific time periods and if there are no standing crops in that period, it is proved that the assessee is trying to avoid taxes.
Since the government is already working to stop tax evasion through agriculture, will it also move to bring rich farmers in the tax net? Though it is a matter for the states to decide, it can make a beginning by suggesting states to consider such a tax.

Postmen with smartphones will help IPPB reach the rural underbanked

India Post Payments Bank will give postmen smartphones for doorstep banking to customers predominantly in rural areas

Anant Narayan Nanda, chairman of India Posts Payments Bank. IPPB is planning to open 3,250 customer access points across 650 districts by the time it launches operations in March 2018. Photo: Pradeep Gaur/Mint
New Delhi: India Post Payments Bank (IPPB) will press into service postmen equipped with smartphones to go door to door and will open 3,250 customer access points across 650 districts when it launches operations in March, seeking to cater largely to under-banked rural areas.
The bank will leverage the 155,000 technologically upgraded post offices, of which 129,000 are in rural areas, as well as the existing customer base of India Post, Anant Narayan Nanda, secretary, department of posts, and chairman of IPPB, said in an interview.
A special dispensation from the Reserve Bank of India (RBI) will enable the payments bank to link accounts of existing post office savings bank customers and let them access both on the same screen and perform transactions.
According to Nanda, this will give a huge fillip to existing customers. India Post has around 170 million savings bank accounts.
“By December 2018, 2 lakh postmen and gramin dak sewaks carrying mobile phones will offer doorstep banking to customers predominantly in rural areas. Eventually, this number will increase to 3.5 lakh,” Nanda said.
The bank plans to start with 3,250 access points—five each in 650 districts—and scale up the number every month. It will employ 3,000 people—roughly half the staff will be on deputation from state-run banks and India Post.
The bank is in the process of training postmen to carry out basic banking facilities such as opening bank accounts and conducting transactions on the mobile phone. Besides assisting customers, the postmen will also teach them how to perform transactions on their own. They will receive monetary incentives for both assisted and eventually self-service transactions.
Customers will be able to access a range of services including net banking, National Electronic Funds Transfer (NEFT), Real-time Gross Settlement (RTGS) and Immediate Payment Service (IMPS). They will be able to pay utility bills, invest in mutual funds and buy insurance products on the app.
The gramin dak sevaks and postmen will be trained by banking institutions. An internal survey by the department showed that between 70% and 80% of postmen use smartphones for personal use and are active on social networking sites and should be able to use the app with ease, Nanda said.
At present, the post office accepts payments of around Rs46,000 crore in cash every year. With the entire network moving towards accepting digital payments, a significant portion of this amount could be handled by the banking network, an indication of the potential available for business.
IPPB is 100% owned by India Post; it received a payments bank license from RBI in January 2017 and has begun operations on a pilot basis in Jharkhand and Chhattisgarh.
India has three other operational payment banks—Airtel Payments Bank, Paytm Payments Bank and Fino Payments Bank.
“India Post does have the largest reach in the rural parts of the country and the idea of financial inclusion through postmen seems very promising,” said Ashish Aggarwal, a consultant at the National Institute of Public Finance and Policy. “However, the execution has to be well done to have mass impact. The postmen need to be well-trained and equipped as even basic banking involves much more than delivering courier (packages) and letters,” he added.